Shipping Policy

  1. General Information

At Janaksh, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.

  1. Shipping Locations

We currently ship to locations within India. If you wish to place an order for delivery outside India, please contact our customer service at janaksh111@gmail.com for further assistance.

  1. Processing Time
  • Orders are processed and shipped within 2-3 business days from the date of purchase.
  • Orders placed on weekends or holidays will be processed on the next business day.
  1. Shipping Rates and Delivery Times
  • Standard Shipping: ₹100 flat rate per order. Delivery typically takes 5-7 business days.
  • Express Shipping: ₹150 flat rate per order. Delivery typically takes 2-3 business days.
  • Free Shipping: Orders over ₹1500 qualify for free standard shipping.
  1. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

  1. Shipping Carriers

We use reputable shipping carriers such as DTDC, Blue Dart, delivery, E-kart, Anjani, Maruti, Xpress bees, Ecom, and India Post to deliver your orders.

  1. Delivery Issues
  • Undeliverable Packages: If a package is returned to us due to an incorrect address or because it was unclaimed, we will contact you to arrange re-shipment. Additional shipping charges may apply.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at janaksh111@gmail.com with your order number and details. We will investigate the issue and work to resolve it promptly.
  1. International Shipping

For international shipping inquiries, please contact us at janaksh111@gmail.com. We currently do not offer standard international shipping through our website, but we may be able to accommodate special requests.

  1. Custom Duties and Taxes

All applicable customs duties and taxes are the responsibility of the customer. Please check with your local customs office for more information.

  1. Order Modifications and Cancellations
  • Order Modifications: If you need to modify your order after it has been placed, please contact us as soon as possible at janaksh111@gmail.com. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
  • Order Cancellations: If you wish to cancel your order, please contact us immediately at janaksh111@gmail.com. Orders that have already been shipped cannot be cancelled.
  1. Contact Information

For any questions or concerns regarding shipping, please contact us at:

Email: janaksh111@gmail.com
Phone: +91-8239500440
Address: 123, 1st floor, Karim Manzil, M.I. Road, near Ajmeri Gate, Jaipur 302002, India